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Cloud-based, HIPAA-compliant, IoT solution helps incontinence patients

– a well-known home automation system provider in the USA, envisioned to build a connected incontinence solution to assist healthcare practitioners deal better with incontinence patients. They also aimed at increasing the efficiency of caregivers / nursing staff and improve care for dementia & incontinence patients at Assisted Living Facility (ALF) and Skilled Nursing Facility (SNF). To attain their goal, they chose EVRY USA as their IT partner.

Problems due to dementia & incontinence

Dementia causes memory issues, makes the patient disoriented and also causes other physiological problems, one of them being urinary and fecal incontinence. This further leads to a range of issues like inability to find a toilet, bed-wetting, saturating clothes, constipation or diarrhea.

Treatment for incontinence demands comprehensive assessment, for which the caregivers at ALF, SNF or home need to record bladder and bowel function of patients consistently. The treatment involves measures to cure and contain incontinence. One of the common aids to contain incontinence is incontinence pads.

Without real-time monitoring capability, the facilities faced lags in continuous care delivery leading to many problems and even incontinence related legal cases in some instances. Redundant nurse visits and dependency on clinician’s workload increased inefficiency.


Cloud-based, HIPAA-compliant platform

To embed connected devices in incontinence pads, Near partnered with a medical device manufacturer. Near collaborated with EVRY to launch their cloud-based platform to address seamless device connection, data capture and consolidation, stakeholder notifications, report generation and business insights. This platform was further leveraged to gather vital signs.

This is a HIPAA-compliant, cloud-based SaaS platform that adheres to open architecture principles. It offers a gamut of features like device provisioning, connection management, data exchange and standardization, rule engines, notification manager, dashboard, reports and Salesforce CRM integration.

The device in the incontinence pads measured wetness levels, exposure duration and patient location. This information was updated on the platform in real time via a gateway.


Business Impact

The benefits derived out of the solution were many, both with respect to the operational efficiency and patient experience. A few of them that stand out are as follows:

  • Reduction in incontinence related law suits
  • 20-30% rise in nurses’ response time
  • 25% improvement in quality of treatment
  • Improved patient triaging and automated clinical decision-making
  • Multiple data points enhanced research activities
  • Targeted reports ensured data relevance
  • Enhancement to capture vital information

Know more about how the solution enhances comfort level of patients at